Book Condition Requirements
McKenzie Books reserves the right to determine item condition upon receipt in our warehouse and to take price deductions or discard* accordingly. Our condition requirements include, but are not limited to, the following:
Books will NOT be accepted* with any of the following conditions:
- Tears to the cover or pages.
- Major wear to the binding.
- Missing or loose pages.
- Water, moisture damage, mold, or stains.
- Fire or smoke damage.
- Strong odor of any kind (including cigarette odor).
A small amount of writing, underlining or highlighting of pages is usually okay, as long as it appears to be on fewer than 20% of the book's pages. However, workbooks, lab manuals, study guides, and books with practice tests will not be accepted if they contain any writing.
If a textbook originally came with a CD or DVD, the original CD/DVD must accompany the book when shipped to us. The CD/DVD must be in working condition.
Types of items McKenzie Books will NOT accept and may discard*:
- Advance reading copies, uncorrected proofs, and/or promotional or "screener" copies of books.
- Books that state "review copy", "free copy", "not for resale" (or "not for sale") anywhere on the cover or inside.
- Teacher's or Instructor's editions.
- Solutions manuals.
- International edition textbooks (standard U.S. editions only).
- One-time use subscription/registration based software/online course materials.
- Partial sets (ie, only sending volume 1 of a 2 volume set).
- Pornography or otherwise offensive and explicit material.
- Ex-library books.
- Items with no ISBN printed anywhere on or inside the item.
Conditions that may result in a reduction of the quoted price:
- Excessive writing, underlining, and/or highlighting.
- Book club editions.
- Missing dustcovers.
*Items not accepted by McKenzie Books will only be shipped back to the Seller at the Seller's expense. Items not accepted will be held for 30 days; after that time, these items will be recycled or donated at our discretion.
