Used Book Condition Policy
Last updated August 6, 2010
Cash4Books.net and McKenzie Books, Inc. (collectively "C4B") will honor the quoted price for books received within 30 days that meet our condition standards. Books will NOT be accepted* with any of the following conditions:
- Missing or loose pages.
- Major wear to the binding.
- Tears to the cover or pages.
- Water, moisture damage, mold, or stains.
- Fire or smoke damage.
- Strong odor of any kind (including cigarette odor).
- Exceeds C4B's maximum quantity of each ISBN.
A slight amount of writing, underlining or highlighting of pages is usually okay, as long as it appears to be on fewer than 20% of the book's pages. However, workbooks, lab manuals, study guides, and books with practice tests will not be accepted if they contain any writing.
If a textbook originally came with a CD or DVD, the original CD/DVD must accompany the book when shipped to us. Any and all CD/DVDs must be in working condition, uninstalled, and unregistered from all computers.
Types of items C4B will NOT accept and may discard* include:
- Advance reading copies, uncorrected proofs, and/or promotional or "screener" copies of books.
- Books that state "review copy", "free copy", "not for resale" (or "not for sale") anywhere on the cover or inside.
- Teacher's or Instructor's editions.
- Solutions manuals.
- International edition textbooks (standard U.S. editions only).
- Ex-library books.
- Custom edition textbooks (textbooks printed for a specific school).
- One-time use subscription/registration-based software/online course materials.
- Partial sets (i.e. only volume 1 of a 2 volume set).
- Reader's Digest Condensed books.
- Items with no ISBN printed anywhere on or inside the item.
- Calendars, card decks, puzzles, games, and other non-book items—even if they have an ISBN.
- Pornography or otherwise offensive and explicit material.
- Most encyclopedia sets.
- Most Bibles.
- Most magazines and comic books.
- Copies of books that do not comply with U.S. copyright laws.
C4B, in its sole discretion imposes a maximum quantity per ISBN per IP address. Your seller cart will indicate how many of each book C4B will purchase, indicated by "MAX=" for each book in your cart. After entering ISBNs, you can change quantities by clicking on "View your seller cart." If you are a reseller and/or have large numbers of books above C4B's allowable maximum, please send us an email and C4B's Inventory Management team will correspond with you. Additional copies of books sent to C4B over and above the allowed maximum quantity will NOT be accepted.*
Please do not send extra books or extra items in your shipment. Additional books or items included in your shipment that are not in your seller cart will not be accepted and may cause a reduction in the total quoted price.
C4B reserves the right in its sole discretion to determine the condition of a book or other item upon receipt in C4B's warehouse, regardless of any price quoted to you by C4B, and to take price deductions or discard* accordingly.
Items accepted and purchased by C4B will not be returned to the Seller.
*Items not accepted by C4B will only be shipped back to the Seller at the Seller's expense. Items not accepted will be held for 30 days; after that time, these items will be recycled, donated, or used to support the community and environment at C4B's discretion. C4B will post a notice of any deductions for items not accepted on the seller's account within 2 business days after receipt. If the Seller would like their unaccepted items returned, the Seller must contact C4B promptly, through email or phone, to make payment for return shipping costs.
We appreciate you taking the time to read our Used Book Condition Policy, and we look forward to providing you with a simple, secure, and convenient way to sell your used books online. Thank you.
